Resources

Insights to help you build a better business.

FROM THE BLOG

Real-world insights for building a better business

A collection of thoughts I've gathered and put to paper over the years — from facing, and sometimes solving, some of the same hard challenges you and your business are up against.

Financials & Profit

Reading your numbers like a CFO and keeping more of what you earn.

Leadership & Team

Delegating, holding people accountable, and getting the right folks in the right seats.

Culture & Purpose

Building a values-driven company you're proud to own.

An image of business owner paying too much for marketing
Business

Four Ways to Get a Higher Return On Your Marketing Dollars

Are You Overspending on Marketing? One of the most common problems I see in small businesses today isn’t a lack of marketing. It’s too much of the wrong kind of marketing. Business owners are constantly being sold on the idea that bigger is better: more clicks, more impressions, more followers,

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Clay Dennis, business coach in Knoxville blog
Business

Sharing the Burden by Rethinking Job Descriptions

Sharing the Burden by Rethinking Our Job Descriptions What if the heaviest burden in your business isn’t cash flow or competition, but the quiet, constant weight of being the only one who truly knows whether results are on track? Most owners carry that invisible load every day. They define success

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Business Coaching Tennessee
Business Advice

How Q4 of the Business Year is Like Turn 4 in a Race

How Q4 of the Business Year is Like Turn 4 in a Race As the roar of engines echoes across the asphalt, every NASCAR driver knows the thrill—and the tension—of hitting that fourth turn. It’s the final curve before the straightaway to victory, where strategy meets sheer grit For business

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business coach knoxville
Business

Reclaiming Balance Between Work and Family

Reclaiming Balance Between Work and Family The 168-Hour Principle There are 168 hours in every week. That number is the same whether you’re a Fortune 500 CEO, a local business owner, a stay-at-home parent, or a freelancer grinding away at midnight. Time is the great equalizer, and yet, how we

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Health over profits business coaching knoxville
Business Advice

The Hidden Costs of Growth At Any Price

The Hidden Costs of Growth at Any Price Eight years after I sold my company, I’m still under the care of a cardiologist and a kidney specialist. That’s what “growth at any cost” actually cost me. And I got off easier than some. Financial success matters — nobody starts a

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Service Coaching Knoxville
Customer Retention

The Money You’re Leaving On The Table After The Sale

In a world filled coaches and influencers telling business owners they must 3x, 5x or even 10x their business to be successful, one important rule of business is being lost in the noise. Trying to attract and sell 10,000 customers once may sound good on YouTube or in your circle

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Efficiency vs Effectiveness
Business Efficiency

Effectiveness vs Efficiency

Recognizing the difference between effectiveness and efficiency is essential for long-term success. Effectiveness focuses on achieving desired outcomes; doing the right things that create desired results. For instance, a marketing campaign designed to increase brand awareness can be considered effective if it actually reaches the target audience and boosts engagement,

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Coaching Culture Chattanooga
Business Culture

Is Your Company’s Culture by Design or by Default?

As a business owner, it’s crucial to recognize that your company culture will either be intentionally designed or evolve by default. An intentional culture emerges when you actively define and promote shared values, behaviors, and goals among your team. This proactive approach fosters a cohesive environment where employees feel aligned

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A salesperson high-fiving a manager
Improving Sales

3 Things To Know About Customer Closing Ratios

Closing ratios are a crucial metric for businesses that rely on sales. Yes, they measure the effectiveness of a sales team in converting leads into customers, but they can also reveal insight into your company’s marketing efforts, and whether or not your current offerings or current pricing remain competitive in

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business coach near me
Business Culture

How To Shut Down Employee Drama Before It Spreads

Employee drama can create a toxic work environment, affecting morale, productivity, and overall team dynamics. As a responsible and proactive organization, it is crucial to address and manage employee drama effectively. By promoting open communication, setting clear expectations, and fostering a positive company culture, employers can minimize drama and cultivate

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Anthony Carpenter of Compass Health Consultants standing on a mountain summit at sunset
Featured Case Study · Health Insurance

Team productivity, up 37%.

“Working with Clay has been a game-changer for both my business and personal growth. His ability to quickly identify challenges, provide clear strategies, and hold me accountable helped me gain immediate clarity, confidence, and momentum — my team’s productivity has increased by 37% since we started! He’s taught me how to engage my agents on a deeper level, building their own accountability while still being empathetic. I cannot recommend Clay enough.”
Anthony Carpenter Owner, Compass Health Consultants · Tampa, FL
37% Team Productivity Clarity, confidence, and momentum
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Building Better Businesses by Clay Dennis
From the Author

Building Better Businesses

by Clay Dennis

Serial entrepreneur and business coach Clay Dennis tackles the real-world challenges owners face every day — and lays out practical steps to overcome them. From defining long-term goals and building a healthy culture, to reading your financials like a CFO and getting smart about structure and insurance, Clay guides you toward a business built by design, not by default. Ten clear steps that, together, strengthen the foundation of any small business.

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Available in paperback & Kindle

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