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Business

How to reduce employee drama.

Employee drama can create a toxic work environment, affecting morale, productivity, and overall team dynamics. As a responsible and proactive organization, it is crucial to address and manage employee drama effectively. By promoting open communication, setting clear expectations, and fostering a positive company culture, employers can minimize drama and cultivate a harmonious workplace for everyone involved. 1. Encourage Open Communication: Open lines of communication serve as a foundation for resolving conflicts and preventing drama. Establish

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Business Coach Chattanooga
Business

Steady growth or rapid expansion for small businesses?

When it comes to running a small business, one of the key goals is to achieve growth. However, it’s important to understand that growth does not always mean rapid expansion or explosive success. In fact, steady growth is often the most sustainable and beneficial path for small businesses. Here are some reasons why steady growth matters in small business and how it can contribute to long-term success.   1. Stability.  First and foremost, steady growth

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Coaching Business
Business

Cultivating a culture of “constant improvement.”

In today’s competitive business landscape, small businesses need to stay ahead of the curve to survive and thrive. One key aspect that can fuel their growth and success is fostering a culture of constant improvement. This blog will explore the significance of cultivating such a culture in a small businesses and provide practical tips for achieving it. 1. The Power of Constant Improvement Constant improvement is not just a buzzword; its a mindset that drives

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Business Coaching
Business

How to: Mission Statements.

In the competitive landscape of today’s business world, small businesses face numerous challenges in establishing their presence and attracting customers. In this pursuit, having a well-crafted mission statement can be a game-changer. Far from being a mere slogan, a mission statement serves as a guiding force, encapsulating a company’s purpose, values, and goals. This article explores the importance of mission statements for small businesses and how they can contribute to their growth and success.  1.

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Business

5 ways coaching can impact your business.

Over the last several years, companies large and small are increasingly recognizing the power of fostering a positive and empowering culture. One critical component driving this is the emergence of coaching, which plays a vital role in developing talent and enhancing team dynamics. This article will explore the effects of business culture coupled with coaching and how it can contribute to organizational growth and success. 1. Creating a Learning Culture Coaching promotes a learning culture

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Business Coaching Chattanooga
Business

5 Things to know before hiring a bookkeeper.

Hiring a good bookkeeper is one of the most important decisions a business owner can make. For most of us, keeping the books is a painful task we aren’t well trained in. That’s where having a good bookkeeper comes in. While good business owners know the importance of having good books, they rarely spend time researching the qualifications of a bookkeeper before hiring one. Here are 5 things to consider before handing your books to a

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small business coaching
Business

Tracking margin means higher profits!

All businesses have one thing in common; revenue make the owner happy! The problem is that revenue goals are meaningless if variable costs are rising without us noticing. Here are 3 ways how tracking your gross margin can lead to higher profits. 1. Revenue goals are meaningless without tracking your gross margin. If your costs are rising, but your prices aren’t, your are eating 100% of added costs! This means that everyone else is making

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Business Coaching Tennessee
Business

Dave Pomeroy’s rule of customer percentages.

Of the many mentors I’ve had along my way, Dave Pomeroy was one of the most insightful and entertaining people I’ve ever met. It was he that helped me accept that I would never satisfy every customer, nor should I try. I get how that might seem strange, but stay with me here, this is about to get good. Like many of you, I took my craft as a professional salesperson very seriously. I practiced qualifying

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business mentoring
Business

Use “Turn Signals” to avoid disasters at work.

In traffic, when drivers make sudden changes in direction without notice, it creates havoc for those following them. But when those drivers use turn signals, those around them can make necessary adjustments and avoid potential disasters. Similarly, as a leader at work, your team is working in sync with you in the office. Each person around you is working on projects and timelines to support your previous instructions. Making last minutes changes to schedules or

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small business coaching
Business

Are you losing customers?

Many businesses today could be losing customers each month without even knowing it. But this attrition can be largely remedied by mapping and testing your desired customer’s experience with your company from start to finish. It would almost seem that many businesses are simply unaware of their horrible representation on platforms like Google and others. Their listing images are cell phone quality or maybe a basic Google Maps image and their customer reviews are both

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Real Testimonials

"We've seen tangible results, 18% increase in profit margin and increasing revenue by 15%!"

“Clay have done a great job helping us identify areas of improvement and implementing strategies and plans for overcoming those obstacles and growing as a business. We’ve seen tangible results, 18% increase in profit margin as well as reducing excess costs by 7% and increased revenue by 15%. I would highly recommend Clay and his team. They offer a fresh perspective backed by years of experience and expertise..”


-Phil Monroe
Owner, The Appliance Doctor, Knoxville, Tn.

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