News & Articles

Business Coaching Tennessee
Business

Dave Pomeroy’s rule of customer percentages.

Of the many mentors I’ve had along my way, Dave Pomeroy was one of the most insightful and entertaining people I’ve ever met. It was he that helped me accept that I would never satisfy every customer, nor should I try. I get how that might seem strange, but stay with me here, this is about to get good. Like many of you, I took my craft as a professional salesperson very seriously. I practiced qualifying

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business mentoring
Business

Use “Turn Signals” to avoid disasters at work.

In traffic, when drivers make sudden changes in direction without notice, it creates havoc for those following them. But when those drivers use turn signals, those around them can make necessary adjustments and avoid potential disasters. Similarly, as a leader at work, your team is working in sync with you in the office. Each person around you is working on projects and timelines to support your previous instructions. Making last minutes changes to schedules or

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small business coaching
Business

Are you losing customers?

Many businesses today could be losing customers each month without even knowing it. But this attrition can be largely remedied by mapping and testing your desired customer’s experience with your company from start to finish. It would almost seem that many businesses are simply unaware of their horrible representation on platforms like Google and others. Their listing images are cell phone quality or maybe a basic Google Maps image and their customer reviews are both

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business coaching
Business

3 ways to get better ad buys.

 Advertising buying for a small business can be confusing and expensive. You have to be methodical and in control of every dollar going out to make sure it’s being used wisely. Here are 3 things you can do for better ad buys. The following tips and suggestions are things I learned and implemented throughout my small business journey. I don’t profess to be an advertising expert. I’m not. And you don’t have to be either

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small business coaching
Business

Your time is in limited supply

There’s no reasonable thinking person that would continue to sell shoes, toasters or appliance parts after their inventory runs out without informing customers of the delay on delivery. You can promise every customer that you can deliver the goods on time, but when the shelf is empty, you’re going to get upset people. You’re also adding stress to your life and potential harm to your well-intentioned reputation. Yet, every single day, business owners like you

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business coach near me
Business

How a Navy S.E.A.L.’s advice can save your business.

At least once a week I meet with business owners who feels lost in their businesses. All too often, I find that they have no solid long term plan or goal whatsoever. They just keep working harder and think things will work themselves out. But they rarely will. The most important thing you can do for your business is to determine where you want to be financially someday and when you want to be there. Plan

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coaching Tenessee

Real Testimonials

"We've seen tangible results, 18% increase in profit margin and increasing revenue by 15%!"

“Clay have done a great job helping us identify areas of improvement and implementing strategies and plans for overcoming those obstacles and growing as a business. We’ve seen tangible results, 18% increase in profit margin as well as reducing excess costs by 7% and increased revenue by 15%. I would highly recommend Clay and his team. They offer a fresh perspective backed by years of experience and expertise..”


-Phil Monroe
Owner, The Appliance Doctor, Knoxville, Tn.

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