Resources

Insights to help you build a better business.

FROM THE BLOG

Real-world insights for building a better business

A collection of thoughts I've gathered and put to paper over the years - from facing, and sometimes solving, some of the same hard challenges you and your business are up against.

Financials & Profit

Reading your numbers like a CFO and keeping more of what you earn.

Leadership & Team

Delegating, holding people accountable, and getting the right folks in the right seats.

Culture & Purpose

Building a values-driven company you're proud to own.

Customer service representative following up with a client after a purchase
Business Advice

The Money You’re Leaving On The Table After The Sale

In a world filled with coaches and influencers telling business owners they must 3x, 5x, or even 10x their business to be successful, one important rule of business is being lost in the noise. Trying to attract and sell 10,000 customers once may sound good on YouTube or in your

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Business owner reflecting on customer feedback and satisfaction data
Business Advice

Dave Pomeroy’s rule of customer percentages.

Of the many mentors I’ve had along my way, Dave Pomeroy was one of the most insightful and entertaining people I’ve ever met. It was he that helped me accept that I would never satisfy every customer, nor should I try. I get how that might seem strange, but stay

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Business owner mapping the customer journey on a whiteboard
Customer Retention

Are you losing customers?

Many businesses today could be losing customers each month without even knowing it. But this attrition can largely be remedied by mapping and testing your desired customer’s experience with your company from start to finish. It would almost seem that many businesses are simply unaware of their poor representation on

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Building Better Businesses by Clay Dennis
From the Author

Building Better Businesses

by Clay Dennis

Serial entrepreneur and business coach Clay Dennis tackles the real-world challenges owners face every day, and lays out practical steps to overcome them. From defining long-term goals and building a healthy culture, to reading your financials like a CFO and getting smart about structure and insurance, Clay guides you toward a business built by design, not by default. Ten clear steps that, together, strengthen the foundation of any small business.

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Available in paperback & Kindle

Hear Clay on these and other podcasts: